Terms & Conditions

Conditions of Use

Participation with sales packaging in an exemption system in the sense of § 6 para 3 Ordinance. Landbell AG for Repatriation systems - No: 4139486

EuP Directive 2005/32/EC of the European Parliament, the Complementary  to the guidelines, which are already with the disposal and recycling (WEEE), as well as the reduction of harmful substances (RoHS) BeschA ¤.
Energy saving light bulbs do not belong in the trash.
VERE-member federation to take back and recycling of electrical and Elektronikaltgerà ¤ th eV (take-e-way)
WEEE-Reg.-No. DE 51640869

First Contractors, scope

The following terms and conditions apply to all of the onlineshop at the stores www.charmes.de

Chua Import & Entertainment
Owner: Ron H.S. Chua
Meierwiese 9
30989 Gehrden-Lenthe

Phone: +49 5137 9811769
E-mail: sales@charmes.de

Internet:  www.charmes.de
VAT ID No: DE257264876

Second Conclusion

2.1 All offers on our website are subject to change.

2.2 By completing the ordering process you place a binding contractual offer. We will confirm receipt of your order immediately by e-mail. The order confirmation does not constitute acceptance of your offer comes Whereas the Treaty only after sending an order confirmation or sending existence of the goods.

2.3 The contract is subject, in the case of incorrect or improper self-delivery, non-performance or only partially. If a particular item or only partially be deliverable, we will inform you immediately about the non availability of the item. Maybe you have already done, we will refund consideration. [Note: This clause contains a certain Abmahngefahr. You should be applied only if it is indeed likely that ordered products due to lack of supplies are not available.]

Third Prices

Set out in our shop prices are gross prices and include VAT and plus shipping costs.

4th Payment and Delivery

4.1 We offer the following payment options:

Prepayment by bank transfer
Credit card via PayPal

4.2 We reserve the right in accordance with the respective credit rating, the only cash on delivery.

4.3 The total purchase price is fully paid upon Shipping. They come with us 14 days after the due date in default if you have not paid without further explanation. During the delay, you have to pay interest on the debt at a rate of 5% above the base rate.

4.4 The dispatch of the goods takes place within 2 business days after receipt of payment. Should The customer will be informed about this

4.5 You are only entitled to set-off, if your counterclaim established or recognized by us was. A lien can only exercise if your claim is based on the same contract.

4.6 The Goods are shipped within 1 -3 business days after receipt of payment.

5th Retention of title

Until full payment, the product remains our property.

6th Warranty and Liability

The statutory provisions.

7th Cost of the return for the revocation

Right of revocation

You have the right to withdraw from this agreement within fourteen days without stating a reason. The period of revocation is fourteen days from the date on which the goods were accepted by you or by a third person appointed by you, who is not the carrier. 

In order to exercise your right of revocation, you must notify us – Chua Import & Entertainment, Meierwiese 9, 30989 Gehrden-Lenthe, Germany, tel.: +49 511 31086949, fax: +49 511 31086948, e-mail: sales@fotos-alive.de - accordingly in an unequivocal statement (e.g. letter sent by post, telefax or e-mail) of your decision to withdraw from the agreement. You may use the attached sample revocation form for this purpose, however this is not mandatory. Sending notification of your intention to exercise your right of revocation prior to expiry of the period of revocation shall be sufficient to comply with the period of revocation.

Consequences of revocation

If you withdraw from this agreement, we shall refund all payments that we have received from you, including delivery costs (with the exception of additional costs that arise if you have selected a form of delivery other than the cheapest form of standard delivery offered by us) without undue delay and within fourteen days at the latest from the date on which we received the notice of revocation. For this refund we use the same method of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this refund. 

We may refuse the refund until the goods have been returned to us or until such time as you have provided evidence that you have returned the goods, whichever is the earlier. 

You must return or hand over the goods to us without undue delay and, at all events, within fourteen days at the latest from the date on which you notified us of your withdrawal from the agreement. The deadline shall be deemed to have been complied with if the goods are dispatched prior to expiry of the deadline. 

The immediate costs of returning the goods shall be borne by you. 

You shall only be required to compensate any loss of value if said loss of value can be attributed to any unnecessary handling of the goods for the purpose of testing the condition, properties and functionality of said goods.

Exclusion of the right of revocation.

There is no right of revocation for agreements on the delivery of goods that are not prefabricated and for the manufacture of which the consumer has made an individual selection or stipulation, or that have been clearly tailored to meet the personal requirements of the consumer.

Download: Revocation fom

Information according to § 312e BGB and Article 246 § 3 EGBGB:

The contract text is not stored by us. You have the option to download the terms and conditions here. Pdf document (link to. Conditions in. Pdf format).

All entries will be displayed after clicking the order button for you again and you can be corrected before submitting the order.

Contractual language is German.